Frequently Asked Questions

As a professional air duct cleaning company, we get asked many questions about the benefits and even possible risks of hiring duct cleaning services for your home. Here are some of the more common questions we’ve been asked and how we answer them:

Q: What are the benefits of air duct cleaning?
A: Having the ducts cleaned in your house has many benefits both for your health and your pocketbooks. For one, breathing in dirt, dust, and dust-mites can increase the likelihood of developing respiratory problems like asthma. Additionally, excess dust flying around your house can cause you to wake up in the morning with dry mouth or even throat irritation.
Duct cleaning can also help remove unwanted odors or smells from your house. The tiny particles causing these smells oftentimes coat your duct-work and remain for weeks or months, even with regularly changing your furnace filter.

Q: How long will it take to clean my house?
A: To get your ducts cleaned properly, our duct cleaning services often take at least 4 hours to complete. The actual time will depend on the size of your house and the difficulty of accessing your duct work, but we usually complete one house in four hours.

Q: Will I notice a difference right away?
A: Many of our customers do notice a difference right away, especially if its been several years since you had your ducts previously cleaned. Sometimes the improvement is less noticeable immediately, but often comes with time as the dust and dirt is more thoroughly cleaned out of your house.

Questions to ask before hiring an air duct cleaning company

Q: What equipment does your company use to do duct cleaning?

A: Some techniques used to clean ducts tend to be more effective than others are. Usually, air vent cleaning services in St. Louis should involve agitating residue in some way, in many cases with air wants that offer high pressures. Then, residue that is removed is somehow sent into a containment system. A containment system will usually involved a type of vacuum. 

You should discuss what equipment is going to be used with your service provider. You should also ask how much space will be necessary to get the job down so that you can prepare your home for the duct cleaner’s arrival. 

Q: Do you offer photos of the before and after conditions of the ducts?
A: It’s not uncommon for air duct cleaners to provide photos of what the ducts look like before cleaning and what they look like afterwards. These photos are satisfying for homeowners because they show the changes that have been made and the effectiveness of the cleaning. 

Q: How do you charge for air duct cleaning services?
A: You want to know how much you’re going to be charged before you hire air duct cleaners. Air ducts cleaners will either charge you a flat rate for the entire job or a standard charge for each vent that you’ll need to have cleaned. 

Q: Do you have references from past customers?
A: Established air duct cleaning companies should have a lot of satisfied customers willing to provide testimonials about the quality of the services provided. It’s always a good idea to ask about testimonials or to have an air duct cleaner recommended to you by word of mouth from a satisfied customer. 

Q: How many years has your company been offering duct cleaning services?
A: Experience is important when it comes to being able to effectively and thoroughly clean out air ducts. You should hire an established company that has been around for a while. This way, you know that the company is capable of handling any size job in any different type of residence.

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